Frequently Asked Questions
So what is this place?
Like our other locations in Portland and Seattle, we will be a three story indoor playground with an attached cafe. Our cafe serves fresh and healthy options as well as beer, wine, and espresso drinks. We aim to make the parent's experience just as enjoyable as the children's experience!
Are you open yet?
Where will you be in the mall?
Right next to Target!
Is there an age limit?
There is no limit but we reccommend ages 1-12 and we encourage adults to play inside with their children!
How long is admission good for?
All day! Save your receipt or get a handstamp to leave the building and come back.
What do we need to bring?
Socks! All adults and children must wear socks in the structure. Even if you think you are not going in, it never hurts to have a pair on hand! We do have some for purchase if you forget.
Do you have to sign a waiver every time? Is it online?
A waiver must be signed in the store every time you play. It must be signed by the adults attending the facility with the child!
Do I have to stay in the building?
We are parent responsible facility and do require parents to stay in the building. Parents are free and encouraged to enjoy the structure with their children!
We have a dietary restriction or an allergy, can we bring our own food?
We have a flexible menu and will do our best to accomodate all restrictions. Please reach out with specific inquires and we would be happy to help!
We want to celebrate our birthday child but we don't want to rent the room, can we celebrate in the dining room?
In order to make it enjoyable for out walk in guests, parties may only take place in our private party rooms. We do not allow any outside food, decorations, outside tableware, or tables to be pulled together in our dining room. No party is too small! Please email email@example.com to help find an accomodation that works for you!
Do you offer any discounts or deals?
We have special deals every month! Below are our highlights:
The last Wednesday of every month has two canned goods for a free admission, donated to the Oregon Food Bank!
10% off admission, orders, and parties with a Military ID
20% off the party room rate when booked Monday- Thursday (not valid during Bellingham Public School closures)
I want to buy a player pass for my friend's children, can I purchase them online?
Unfortunately they cannot be purchased online, however they can be purchased over the phone! After purchasing they will be mailed wherever you would like in a standard envelope through USPS. Give us a call at 360-812-7529.
Are you open over holidays?
The only days we close are for July 4th, Thanksgiving, 5pm on Christmas Eve, and Christmas Day